Last updated: September 13, 2026
These Billing Terms and Conditions govern the payment methods, transaction processing and checkout procedures that apply to purchases from Weber Boutique. By placing an order you agree to these terms.
Accepted Payment Methods
We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay and Visa. All transactions are processed through Shopify Payments and authorised third-party providers, subject to verification.
Currency
All prices are displayed in Pounds Sterling (GBP) and include VAT where applicable. Exchange rates and foreign transaction fees are determined by your financial institution, not by Weber Boutique.
Pricing
Your complete order total is shown before you confirm your purchase. Subsequent price changes do not affect orders that have already been confirmed and paid for.
Payment Authorisation
Charges are applied when your purchase is completed. Your bank may place a temporary authorisation hold. Orders are not processed until payment has been successfully authorised and confirmed.
Order Confirmation
A confirmation email is sent once payment has been successfully authorised. If you do not receive it within a few minutes, please check your spam folder.
Payment Security
All transactions on our website are protected by SSL encryption. Full payment card details are not stored by Weber Boutique and are handled exclusively by authorised processors that comply with PCI-DSS security standards.
Failed or Declined Payments
Payments are commonly declined because of incorrect details, insufficient funds, bank security restrictions, or an expired card. No charge is captured where a payment is declined.
Fraud Prevention and Order Verification
We reserve the right to place orders on hold, request documentation, or refuse orders where we identify suspicious activity. Orders identified as fraudulent are refunded in full to the original payment method.
Chargebacks
We encourage you to contact our support team before initiating a chargeback. We reserve the right to dispute chargebacks with supporting documentation.
Order Cancellations and Refunds
Please refer to our Return & Refund Policy. Refunds are issued to the original payment method within 7 days of us receiving your return. Please allow an additional 3–10 business days for your bank to process the payment.
Changes to These Terms
Updates are published with a revised date, and the current version is always available on this page.
Contact Information
Store name: Weber Boutique
Address: 8 Heritage Avenue, London NW9 5FW, United Kingdom
Email: support@weberboutique.com
Phone: +44 7782 231018
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Response time: Within 24 hours on business days; weekend messages are answered on Monday.