Privacy Policy

Last updated: September 13, 2026

Overview

Weber Boutique explains below how we collect, use, store and protect your personal information, in accordance with the UK GDPR and the Data Protection Act 2018. The data controller is Weber Boutique.

Information We Collect

  • Identifiers: Name, email address, phone number, billing address, shipping address, IP address.
  • Commercial information: Purchase history and shopping preferences.
  • Financial data: Payment information processed by third-party providers.
  • Internet & device activity: Browser type and pages visited.
  • Communications: Contact form messages and support requests.
  • Marketing preferences: Newsletter subscription status.

How We Use Your Data

Personal information is used for order processing, customer communications, fraud detection, website improvement, marketing (if you have subscribed), legal compliance, and enforcing our terms.

Legal Basis for Processing

Processing takes place on the basis of contract performance, legal obligation, legitimate interests, or consent.

Payment Processing

All payments are securely processed through Shopify Payments and other authorised payment gateways. Card details are not stored by Weber Boutique, and processing complies with PCI-DSS standards.

Cookies & Tracking

We use four categories of cookies: essential (functionality), analytics (Google Analytics), marketing (Google Ads, Meta), and preference cookies. Consent is required before non-essential cookies are set.

Data Sharing

We do not sell your personal information. We share data with payment processors, logistics partners, Shopify, and analytics providers under strict contractual obligations.

International Transfers

Where service providers are located outside the UK, data is transferred using recognised transfer mechanisms, including UK International Data Transfer Agreements and Standard Contractual Clauses.

Your Rights

UK data subjects have the right to request access, rectification, erasure, restriction or portability of their data, to object to processing, and to withdraw consent. Requests should be submitted to support@weberboutique.com and will be answered within one month.

Data Retention

  • Order data: up to 7 years
  • Marketing data: until you unsubscribe
  • Support communications: up to 2 years
  • Analytics data: per platform settings

Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect the personal data of minors.

Security Measures

We implement HTTPS encryption and maintain PCI-DSS compliance. However, no method of transmission over the internet is entirely secure.

Marketing Communications

Subscribers receive promotional emails and may unsubscribe at any time using the link in any email or by contacting support.

Third-Party Links

We are not responsible for the privacy practices of external websites.

Changes to This Policy

Any changes will be published on this page with an updated date.

Contact Information

Store name: Weber Boutique
Address: 8 Heritage Avenue, London NW9 5FW, United Kingdom
Email: support@weberboutique.com
Phone: +44 7782 231018
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Response time: Within 24 hours on business days.