Last updated: September 13, 2026
Shipping at a Glance
| Shipping destination | United Kingdom (England, Scotland, Wales and Northern Ireland) |
| Shipping cost | Free shipping on all orders |
| Order cut-off time | 5:00 PM (UK time), Monday – Friday |
| Handling time | 1–2 business days (Monday – Friday) |
| Transit time | 6–8 business days (Monday – Friday) |
| Total delivery time | 7–10 business days |
| Carriers | Royal Mail and Evri |
| Tracking | Tracking number emailed after dispatch |
Shipping Destination
We currently ship exclusively to addresses within the United Kingdom, covering England, Scotland, Wales and Northern Ireland. We do not offer international shipping at this time.
Shipping Cost
We offer free shipping on all orders, with no minimum purchase requirement.
Order Processing
| Step | Timeframe | Days counted |
|---|---|---|
| Order cut-off time | 5:00 PM (UK time) | Monday – Friday |
| Order handling & preparation | 1–2 business days | Monday – Friday |
| Transit time | 6–8 business days | Monday – Friday |
| Estimated total delivery time | 7–10 business days | Monday – Friday |
Orders placed after 5:00 PM (UK time), or on weekends and public holidays, will begin processing on the next business day.
Shipping Carriers
Orders are delivered by Royal Mail or Evri, depending on the size of your parcel and your delivery address.
Order Tracking
You can monitor your shipment through:
- The tracking link in your shipping confirmation email
- The “Track Your Order” page on our website
Please allow up to 48 hours after receiving your shipping confirmation for tracking information to appear in the system.
Delivery Timeframes & Delays
Our estimated delivery window of 7–10 business days covers the vast majority of orders. However, delivery times are estimates and are not guaranteed.
Potential delays may result from:
- High carrier volume during peak seasons
- Severe weather
- Carrier operational disruptions
If your tracking shows no update for more than 3 business days after dispatch, please contact us at support@weberboutique.com and we will investigate with the carrier on your behalf.
Lost or Missing Packages
A package is considered lost if it has not been delivered within 8 business days after the end of the estimated delivery window, and this has been confirmed with the carrier. In such cases, we will arrange either a full replacement or a complete refund — whichever you prefer.
If an item is missing when your order arrives, please contact us at support@weberboutique.com within 48 hours so we can investigate and resolve it promptly.
Weber Boutique remains responsible for your order until it has been successfully delivered to the shipping address provided at checkout.
Order Cancellations & Modifications
We process orders quickly to minimise handling time. For this reason, changes to an order cannot be guaranteed once it has been placed.
To modify or cancel an order, contact support@weberboutique.com or call +44 7782 231018 immediately.
Once an order has been shipped, it can no longer be cancelled.
Incorrect Shipping Address
Please double-check your shipping address carefully before confirming your purchase. For security and operational reasons, we are unable to modify a shipping address once the order has been placed and processing has begun.
Weber Boutique is not responsible for delivery failures or delays resulting from an incorrect or incomplete shipping address provided at checkout.
Damaged or Incorrect Items
If your item arrives damaged, please contact us at support@weberboutique.com within 30 days of delivery. Include your order number and clear photos of the item and its packaging.
If your item is defective or incorrect, please contact us at support@weberboutique.com within 30 days of delivery with your order number and clear photos.
Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our operations or legal requirements.
Contact Information
Store name: Weber Boutique
Address: 8 Heritage Avenue, London NW9 5FW, United Kingdom
Email: support@weberboutique.com
Phone: +44 7782 231018
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Response time: Within 24 hours on business days. Weekend messages are answered on Monday.